Shipping policy
SHIPPING POLICY
Processing Time
All orders are made-to-order and printed especially for you as soon as you place your order. This helps us reduce waste and produce items responsibly. Our production time typically ranges from 2-7 business days, depending on the product and the fulfillment location. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Times
Once your order has been produced, it will be shipped to your delivery address. Shipping times vary based on your location:
• United States: 3-7 business days
• Canada: 5-10 business days
• Europe: 5-12 business days
• Australia/New Zealand: 7-14 business days
• International: 10-20 business days
Please note that these are estimated timeframes and may vary depending on the shipping carrier and destination. Total delivery time = Production time + Shipping time.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your cart. We strive to offer competitive shipping rates while ensuring your products arrive safely.
International Orders
We ship worldwide! International customers may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in your order total. Please check with your local customs office for more information about potential charges before placing your order.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor your package's journey to your doorstep.
Lost or Delayed Packages
If your order appears to be lost or significantly delayed, please contact us at [your email] within 30 days of your order date. We will work with our shipping partners to locate your package or arrange a replacement if necessary.
Damaged or Defective Items
We take great care in packaging your orders. However, if your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will gladly send you a replacement at no additional cost.
Address Accuracy
Please ensure your shipping address is correct before completing your purchase. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us immediately after placing your order.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, multiple failed delivery attempts, or refusal of delivery, you will be responsible for re-shipping costs if you wish to have the order resent.
Last Updated: 16/12/2025